Tech I - End User Services

Location

Las Vegas, NV

Job Type

Full-time

FLSA Status

Non-Exempt

Division

22700 - G&A

Country/Region

United States

Career Areas

Information Technology

Status

Full-Time

Brands

Wynn Las Vegas

Company

Wynn Las Vegas

Job Description

The IT Ops, Engineering & Support department or "IT" for short is responsible for possessing a detailed understanding of operations, architectural design and infrastructure and communicating the benefits of digitization of business to our function leaders.

• Responsible for coordinating efforts with various business units throughout the property to isolate and resolve hardware/software related problems.
• Responsible for assisting end users, either directly or remotely while working within IT Operations.

Qualifications

• Must be able to work in a fast-paced environment, and able to walk distances as you move from issue to issue.
• Must have strong customer service and communication skills.
• Must be able to lift up to 40 lbs.
• Requires experience with Dell, HP and IBM hardware, MS Windows XP, CE, and Windows 7 Operating Systems.
• Requires experience installing and troubleshooting hotel and casino specific hardware and software.
• Working knowledge of Apple products and software is highly desirable.
• Requires experience installing and troubleshooting common business software including Microsoft Office (2003, 2007, 2010), Adobe Acrobat, Symantec Antivirus, Internet Explorer, etc.
• Must be a minimum of 21 years of age to apply to this position.
• This position requires a Nevada Gaming Registry and any licensing or active work cards required, at present or in the future, for this position at all times.

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.